The Checklist Manifesto, by Atul Gawande. Metropolitan, 2009.
This book is an expansion of Gawande’s interesting New Yorker article. It’s an exploration of how the relatively simple idea of a checklist can be used to ensure that complicated things get done well. What works for pilots also works well for surgery. I thought the article was enough to get the idea, but the book was an interesting read for more depth.