Instructional Design Strategies and Tactics, Cynthia B. Leshin, Joellyn Pollock, Charles M. Reigeluth. Educational Technology Publications, 1992.
Certain instructional patterns are worth repeating. These authors use a very structured approach to instruction, complete with job aids to support it. As a process, I find it confining; but as a source of ideas, I find it helpful. The best thing in here is the notion that you’re better off teaching someone to be an expert in something from the very beginning, even if it’s only on a subset of what’s required. (I can’t help relate this to test-driven development.) (Reviewed April, ’06)