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Extraordinary Value: The XP Customer Sept., 2005

The customer is crucial to an XP team. When the customer and the rest of the team work together well, they have the opportunity to create extraordinary value.

These are the slides from my speech at XP Day, Washington, DC, on September 24, 2005.

The core of this speech presents a model of the customer's concerns:

  • Vision
  • Relationships
  • Sustainability
  • Scope
  • Value
  • Entrepreneurship

Extraordinary Value: The XP Customer (.ppt)

[XP Day speech, 9-24-2005.]


Copyright 1994-2009, William C. Wake - William.Wake@acm.org