Quality Software Management, Volume 3: Congruent Action, Gerald M. Weinberg, Dorset House, 1994.
Considers software management from the perspective of family therapist Virginia Satir. People can take different incongruent stances: placating, blaming, super-reasonable, or irrelevant. But a congruent stance is more effective, balancing self, other, and context, to provide helpful feedback.
Weinberg also looks at a number of challenges around team formation. It’s important to give teams the right level of challenge and support, and to intervene effectively when they need it. (Reviewed Nov., ’02)